Clear information about how The Ember Practice collects, uses, stores and protects personal data when you contact us or use this website.
The Ember Practice Pte Ltd (“The Ember Practice”, “we”, “us” or “our”) respects your privacy. This policy explains how we collect, use, disclose, store and protect personal data submitted through this website or when you contact us.
We may collect your name, email address, telephone number, preferred contact method, appointment information and any details you choose to include in an enquiry. Please provide only the information needed for us to respond.
We use personal data to respond to enquiries, arrange and administer appointments, communicate about services, maintain appropriate records, improve our website, protect our systems and comply with applicable legal or professional obligations.
By submitting an enquiry, you consent to our collection and use of the information for the purposes described above. You may withdraw consent by contacting us, subject to legal, contractual or professional record-keeping requirements.
Our website uses service providers that may process data on our behalf, including Formspree for enquiry-form delivery, Google reCAPTCHA for spam protection, and website hosting and analytics providers. We may also disclose information where required by law, to protect safety, or with your consent. Some service providers may process data outside Singapore and apply their own privacy safeguards.
We use reasonable administrative and technical safeguards to protect personal data. Information is retained only for as long as reasonably necessary for the relevant purpose, or as required by law or applicable professional obligations.
The website may use cookies or similar technologies for essential functionality, security and aggregated analytics. Your browser settings may allow you to restrict cookies, although some features may then work differently.
You may ask to access or correct your personal data, withdraw consent, or raise a privacy question by emailing hello@theemberpractice.com.sg. We may need to verify your identity before acting on a request.
We may update this policy when our practices or legal requirements change. The latest version will be published on this page with its effective date.
Note: This website policy provides general information and should be reviewed periodically against the practice’s actual data-handling processes and any professional requirements that apply.
You do not need to have everything figured out before reaching out. A short enquiry is enough to begin a conversation about what you are experiencing and what kind of support may feel helpful.